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    PRIVACY POLICY

    PeppermintZakka.com (“Website”) is an online store owned by Optistar Sdn Bhd (“Company"). This privacy policy will explain how our company uses the personal data we collect from you when you use our website. We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site.

     

    What data do we collect and how do we obtain it?

    Our company collects your data through PeppermintZakka.com when you register with us. If you register with us you will be asked to provide certain information such as your name, address, contact number and e-mail address.

     

    Registration is not required in order to use or access this website. However, you are required to register as a customer to perform checkout process. If you do register, and in the process provide us with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organization except with your express consent.

     

    We also provide visitors to our website the opportunity to opt-in to receive communications from us. In this case, we ask the visitor for his or her email address and name. These communications will include our regular newsletter, product promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving these communications by emailing us at info@pepepermintzakka.com, by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line.

    Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express consent.

     

    How will we use your data?

    Our company collects your data so that we can process and fulfil your order placed on PeppermintZakka.com, notify you of your order status and inform you of special offers and promotions. 

     

    Your data such as name, address and contact number will be provided to third party shipping companies such as PosLaju and GDex, so that they can help us fulfil your orders.

     

    How do we store your data?

    Our website is hosted on webshaper application owned by Neowave. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through webshaper’s data storage, databases and the general webshaper application. Neowave uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run webShaper. Although Neowave owns the code, databases, and all rights to the webShaper application, you retain all rights to your data.

     

    Our company will keep your purchase informations for 7 years for accounting purposes. Once this time period has expired, we will delete your data electronically and/or manually in our files, wherever it is applicable.

     

    E-mail marketing

    With your permission, our company will send you e-mails about our store, new products and services of ours that we think you might like.

     

    How do you get my consent?

    When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for specific reason only.

     

    If we ask for your personal information for a secondary reason, like marketing, we either ask you directly for your expressed consent, or provide you with an opportunity to reject.

     

    How do I withdraw my consent?

    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@peppermintzakka.com.

     

    What are your data protection rights?

    Our company would like to make sure you are fully aware of all of the data protection rights.

    Every user is entitled to the following:

     

    The right to access - You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.

     

    The right to rectification - You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete.

     

    The right to erasure - You have the right to request that our company erase your personal data, under certain conditions.

     

    The right to restrict processing - You have the right to request that our company restrict processing of your personal data, under certain conditions.

     

    The right to object to processing - You have the right to object to our company’s processing of your personal data, under certain conditions.

     

    The right to data portability - You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

     

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our e-mail: info@peppermintzakka.com

     

    What are cookies?

    Cookies are test files placed on your computer to collect standard Internet log inforamtion and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

     

    For further information, visit allaboutcookies.org.

     

    How do we use cookies?

    Our company uses cookies in a range of ways to improve your experience on our website, including keeping you signed in and understanding how you use our website.

     

    This website utilizes industry standard analytics packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.

     

    Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes.

     

    We use both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing your shopping cart items so you do not have to add to cart again as you visit our online store, and/or may be used to enable us to track and target the interests of our users so as to enhance the overall experience of using our site.

     

    We have no access to or administration abilities over any cookies that are used by any advertisers on our site.

     

    How to manage cookies

    You can set your browser not to accept cookies, and the website: allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

     

    Privacy policies of third party services

    In general, third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

     

    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

     

    In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, the your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

     

    For example, if you are located in Singapore and your transaction is processed by a payment gateway (i.e. PayPal) located in United Sates, then your personal information used in completing that transaction may be subject to disclosure under United Sates legislation, including the Patriot Act.

     

    Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

     

    Links to Other Websites

    This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

     

    Access to Personally Identifiable Information

    If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at info@peppermintzakka.com. 

     

    Security

    We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. We are not in a position to guarantee the absolute security of your information.

     

    You may submit any questions you may have about our security procedures by emailing us at info@peppermintzakka.com.

     

    Legal Disclaimer

    We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.

     

    Contact Details

    If you have any questions or concerns regarding this privacy policy, we can be contacted by e-mail at info@peppermintzakka.com.

     

    This privacy policy was last updated on 19 June 2019.