General FAQ:


1. All vintage eyewear are 100% brand new dead stock collected directly from manufacturers all over the world. These are not reproduction vintage.

2. Prices are according to their designs and conditions. Please give vintage eyewear a second chance.

3. Regarding return and refund, we normally advise customers not to return items after purchase unless defect because of the extra charges that will be incurred by return shipping. However, if you would really like to return the item, please be informed that we will not be responsible for the return shipping fees. Upon receiving the return item, if the item is still in good condition for selling and wrapping is still intact, you will receive a full refund from us. Please refer to Return & Refund Policy for more info. We do our best by providing real photographs of each products and state their current condition in order to let our customers have a better judgement on the items sold on our site. We also encourage customers to check the size and measurements before purchase. If you have any queries regarding any items sold on this site, please do not hesitate to send us an E-mail at info@peppermintzakka.com. We will definitely do our best to get the item that suits you.

4. Vintage eyewear do not come with frame cases unless stated. Specatacle cases are sold separately. Please be assured that for frames only purchases, we will package them in solid cardboard material boxes for protection.

5. Please kindly understand that all vintage eyewear were manufactured at least 20 years ago. We always try our best to clean them and remove any stains or rust from screws or parts. All vintage frames have gone through strict QC procedures before they are released. Prices are also placed according to its current condition and value. We hope you will appreciate our effort of reviving these vintage pieces. Our team are very dedicated in inspecting the condition of these frames. 

 

Thank you for your attention. If you have any queries, please e-mail us at info@peppermintzakka.com. We are happpy to assist you.

 

Happy shopping!

Team from PeppermintZakka.com